How to Choose the Right Automatic Sliding Door for Your Commercial Space?

Choosing the right automatic sliding door for your commercial space is about more than just convenience—it’s a decision that affects everything from accessibility and energy efficiency to first impressions and security. Whether you run a bustling retail store, a modern office building, or a busy healthcare facility, the type of entrance you select plays a significant role in how smoothly your business operates.

Automatic sliding doors have become a staple in commercial settings, offering a seamless blend of functionality and style. Their hands-free operation not only enhances user experience but also promotes hygiene and complies with accessibility standards. However, with a wide range of styles, materials, and automation technologies available on the market, selecting the most suitable door for your premises can feel overwhelming.

This guide will walk you through everything you need to consider—from understanding door configurations and materials to evaluating safety features, energy performance, and compliance with local regulations. By the end, you'll be equipped with the knowledge needed to make a confident and informed choice for your business.

Benefits of Installing Automatic Sliding Doors

Automatic sliding doors offer a range of practical and aesthetic benefits that make them a valuable addition to any commercial space. Here are some of the main advantages:

1. Enhanced Accessibility and Convenience

Automatic sliding doors create an accessible entrance for everyone, including people with disabilities, elderly customers, or parents with prams. They open and close smoothly without the need for physical effort, ensuring seamless entry and exit.

2. Improved Customer Experience

First impressions matter. Automatic sliding doors add a touch of professionalism and modernity to your premises, making customers feel welcome from the moment they arrive. In high-traffic areas, they also help reduce congestion and improve foot traffic flow.

3. Energy Efficiency and Climate Control

By opening only when needed and closing promptly, automatic doors help maintain indoor temperature and reduce energy loss. Many models include tight seals and insulation features that support heating and cooling systems, helping to cut down on utility bills.

4. Hygiene Benefits

In settings like hospitals, restaurants, and supermarkets, hands-free doors reduce the spread of germs and bacteria by eliminating the need for people to touch handles or push doors open.

5. Compliance with Regulations

Automatic sliding doors support compliance with disability access legislation and other building standards. Ensuring your entrances are accessible is not just a legal requirement—it also demonstrates a commitment to inclusivity.

Key Factors to Consider When Choosing Automatic Sliding Doors

Choosing the right automatic sliding door involves more than picking something that looks good. Here are the key considerations to keep in mind:

1. Type of Commercial Space

The nature of your business and the volume of foot traffic it receives will significantly impact your choice. For example, hospitals and airports may require robust, high-speed doors that can handle constant use, while retail shops might prioritise visual appeal and customer flow.

2. Door Configuration Options

Automatic sliding doors come in various configurations:

• Single Sliding Doors – Ideal for smaller entrances with limited space.

• Bi-Parting Doors – Two panels that slide away from each other, suitable for medium to high traffic areas.

• Telescopic Doors – Panels slide and stack behind one another, offering wider openings in narrow spaces.

• Curved Sliding Doors – For a premium look, often seen in hotels and high-end buildings.

The layout and dimensions of your entrance area will largely determine the most practical configuration.

3. Safety and Security Features

Safety is a top priority in any commercial setting. Look for doors equipped with:

• Obstacle Detection Sensors to prevent accidents

• Emergency Exit Functions that enable quick evacuation

• Locking Systems for after-hours security

• Fire-Rated Options to meet building safety regulations

Some doors also include anti-panic break-out functions, particularly useful in environments like shopping centres and hospitals.

4. Material and Design

Automatic doors come in various materials including:

• Frameless or Framed Glass – Ideal for sleek, modern designs

• Aluminium or Stainless Steel – Durable options suitable for heavy use or industrial settings

Consider how the door complements your building’s exterior and interior design. Many manufacturers offer custom finishes, colours, and even branding options such as etched logos or graphics.

5. Energy Efficiency and Insulation

Look for doors with insulated glazing and weather-sealed edges. These features help minimise air leakage, improve indoor climate control, and reduce heating and cooling costs. Thermal performance ratings can guide your decision, especially in energy-conscious buildings.

6. Automation Technology and Controls

Today’s automatic sliding doors are equipped with advanced automation systems. Choose from:

• Motion Sensors, Infrared, or Pressure Mats to detect presence

• App-Controlled Systems or Remote Controls for added convenience

• Integration with Access Control Systems like keycards or facial recognition for enhanced security

Make sure the control system is user-friendly and compatible with your building’s existing infrastructure.

Budget Considerations and Cost Factors

While automatic sliding doors offer numerous benefits, it’s important to approach your purchase with a clear understanding of your budget and the factors that influence cost. Investing wisely now can save you money in the long run through reduced maintenance and energy bills.

1. Initial Purchase vs. Long-Term Value

The upfront cost of automatic sliding doors will vary depending on the size, materials, technology, and customisation. Basic models may be relatively affordable, but high-end configurations with advanced features will come at a higher price. However, paying more for quality doors can mean fewer repairs, longer lifespan, and better energy efficiency—offering real value over time.

2. Features That Influence Price

Several elements affect the final cost:

• Material – Frameless glass or stainless steel doors may cost more than standard aluminium options.

• Size and Configuration – Bi-parting and telescopic doors are generally more expensive than single sliding doors.

• Automation Technology – Doors with touchless sensors, access control integration, or app-based operation may carry additional costs.

• Customisation – Branding, finishes, or unique design elements will increase the overall expense.

3. Installation and Maintenance

Professional installation is essential to ensure smooth and safe operation. Some suppliers include installation in their pricing, while others charge separately. Also, consider future servicing costs. Choosing a reputable installer with ongoing maintenance packages can help prevent costly breakdowns.

4. Striking a Balance

Aim to strike a balance between cost and quality. The cheapest option may not meet your long-term needs, while the most expensive may include features you don’t require. Consulting with a specialist can help you find the most suitable solution within your budget.

Regulatory and Compliance Requirements

When installing automatic sliding doors in a commercial space, ensuring compliance with local building and safety regulations is crucial. Not only does this protect your business legally, but it also ensures the safety and comfort of your staff and customers.

1. Accessibility Standards

In the UK, businesses must comply with the Equality Act 2010, which replaced the Disability Discrimination Act (DDA). This legislation requires commercial premises to provide reasonable access for all individuals, including those with disabilities. Automatic sliding doors support this by offering barrier-free entry, but you must ensure your doors meet width, sensor sensitivity, and opening force requirements.

2. Fire and Safety Codes

Some premises—particularly those with large foot traffic like hospitals, schools, and retail centres—must meet fire safety standards. This might include using fire-rated doors in specific areas or ensuring doors automatically open during power failure or emergency evacuation. Always check with your local authority or fire officer to determine which regulations apply to your building.

3. Emergency Egress and Breakout Features

In emergency situations, occupants must be able to exit quickly and safely. Many automatic sliding doors are fitted with break-out features, allowing the doors to be pushed open manually in case of fire or system failure. These features should be tested regularly to ensure they function as required.

4. Building Regulations and CE Marking

All automatic doors must comply with BS EN 16005, the British standard for power-operated pedestrian doorsets. Doors should also have the CE mark, indicating that they meet EU health, safety, and environmental protection standards. Installing doors without proper certification can result in fines or legal complications.

Choosing a Reliable Supplier or Installer

Finding the right supplier or installer is just as important as selecting the door itself. A reputable provider will not only supply high-quality products but also ensure they’re installed safely, efficiently, and in compliance with regulations.

1. Experience and Reputation

Start by looking for companies with a proven track record in the industry. Check how long they’ve been operating, and whether they specialise in automatic doors for commercial environments. Online reviews, case studies, and testimonials can provide valuable insight into their reliability and quality of service.

2. Certification and Standards

Ensure the supplier or installer is certified to fit automatic doors and adheres to relevant UK and EU standards, such as BS EN 16005. Membership with professional bodies like the Automatic Door Suppliers Association (ADSA) can also be a good indicator of credibility.

3. Comprehensive Services

A dependable supplier should offer end-to-end support—from the initial site assessment and product selection to installation and aftercare. Some companies also provide tailored solutions that fit your brand image, building structure, and budget requirements.

4. After-Sales Support

Choose a supplier that offers warranties and maintenance packages. Having access to spare parts, repairs, and technical assistance after installation can save time and money if issues arise later on.

Maintenance and Aftercare Tips

Like any mechanical system, automatic sliding doors require regular maintenance to remain safe, functional, and efficient. Proactive care not only extends the lifespan of your investment but also prevents unexpected breakdowns.

1. Routine Inspections

Arrange for professional checks at least twice a year. During inspections, technicians will assess sensor performance, motor operation, safety features, and door alignment. Addressing minor issues early can help you avoid costly repairs.

2. Clean Tracks and Sensors

Keep the tracks clear of dust, debris, or obstructions that can affect smooth operation. Similarly, clean the motion sensors gently with a soft cloth to maintain responsiveness.

3. Lubricate Moving Parts

Sliding doors rely on rollers, guides, and other moving components. Applying the appropriate lubricants as recommended by your installer can reduce friction and wear.

4. Test Safety Features

Regularly check emergency break-out systems, stop-and-reverse sensors, and manual overrides. Make sure your staff are trained on how to operate these features in an emergency.

5. Keep a Maintenance Log

Maintain a record of inspections, repairs, and adjustments. This can be helpful for warranty claims and for ensuring compliance with safety regulations.

Conclusion

Selecting the right automatic sliding door for your commercial space involves balancing functionality, aesthetics, safety, and compliance. These doors do far more than open and close—they welcome your customers, support accessibility, and contribute to energy efficiency and security.

By understanding the benefits, knowing what features to prioritise, setting a realistic budget, and choosing a reputable supplier, you can make a well-informed decision that serves your business for years to come. Regular maintenance and aftercare further ensure that your doors continue to perform smoothly and reliably.

With careful planning and the right professional guidance, your automatic sliding doors can become a smart, stylish, and strategic part of your commercial premises.